Effective Date: August 29, 2024
Welcome to BizSpace! We are committed to providing exceptional marketing consulting and training services. This Return Policy outlines our procedures for refunds and cancellations related to the services offered through our website, BizSpace (the “Site”). By using our Site and Services, you agree to this policy.
1. Service Descriptions
Our marketing consulting services and training programs are designed to help businesses improve their marketing strategies and skills. We strive to ensure that our services meet your expectations and deliver value.
2. Refunds for Services
- Consulting Services: Refunds for consulting services are generally not provided once the service has been rendered. If you are unsatisfied with our consulting services, please contact us within 7 days of service completion at [email protected] to discuss your concerns. We will make every effort to address your issues and provide a satisfactory resolution.
- Training Programs: For training programs, we offer a refund within 14 days of purchase if you have not accessed any course materials or attended any sessions. After 14 days or if course materials have been accessed, refunds are not available. To request a refund, please email us at [email protected] with your order details.
3. Cancellations
- Consulting Services: If you need to cancel a scheduled consulting session, please provide at least 24 hours’ notice to avoid any cancellation fees. Cancellations made less than 24 hours before the scheduled session may incur a fee of up to 50% of the service fee.
- Training Programs: You may cancel your enrollment in a training program within 7 days of purchase for a full refund, provided that you have not accessed any course materials or attended any sessions. After 7 days, no refunds will be issued, but you may transfer your enrollment to another participant or defer your participation to a future session.
4. Process for Requesting a Refund
To request a refund or cancellation, please contact us at [email protected] with the following information:
- Your name
- Order number or details
- Reason for the refund or cancellation request
We will review your request and respond within 5 business days. If a refund is approved, it will be processed to the original payment method within 7-10 business days.
5. Changes to the Return Policy
BizSpace reserves the right to modify this Return Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site and Services after any changes constitutes your acceptance of the revised policy.
6. Contact Information
If you have any questions or concerns regarding this Return Policy, please contact us at:
BizSpace
Email: [email protected]
Thank you for choosing BizSpace. We appreciate your business and are dedicated to providing you with the best possible service.